Job Description
Customer Service Advisor (Temporary)
37 hours per week
Salary up to £24,401 per annum
Benefits include company pension scheme & private healthcare
Working in a hybrid way, we are looking to recruit a customer focused, people focused team player with excellent communication and people skills to join our customer service team.
The team are responsible for providing a front line service to customers, answering inbound calls and a face-to-face service and resolving queries at the first point of contact. You will be fielding a wide variety of enquiries from tenants, applicants and external customers and take a proactive approach to ensuring high customer satisfaction.
To be successful in a Customer Service Advisor role, the skills/ability you will need are:
- Experience of working in a Customer Service/contact centre environment.
- Ability to always maintain a high degree of confidentiality when dealing with sensitive information.
- Excellent attention to detail and accuracy.
- The ability to multi task
- Excellent IT skills, especially Microsoft Outlook, Word and Excel.
- Excellent communication skills, able to communicate across multiple channels including Microsoft Teams, Face to Face and Email.
- Able to work from our head office at least twice a week following the initial training period.
The closing date for applications is 31st March 2025
To apply or view the job details please lick on the link below:
https://trentanddove.current–vacancies.com/Jobs/Advert/3785723?cid=2123
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