IT & Digital Manager (Digital Infrastructure)

• Fully Remote Role
• Lead the IT & Digital team – delivering digital architecture and IT

About Our Client

The client is a world leading professional body.

Job Description

The post holder will hold the responsibility for delivering digital architecture and IT services. The key responsibilities are outlined below for the Digital & IT strategy.

Digital & IT Strategy

• Develop and deliver the digital and IT strategy, architecture and plan.
• Understand and consider the digital and IT needs of all stakeholders (Members, candidates, Senior Management, Ops Staff, Corporate Customers).
• Lead and develop partnerships and relationships that support and help deliver the companies Digital and IT strategy in the market place.
• Research and identify new Digital and IT opportunities.

Digital & IT Delivery

• Ensure the IT infrastructure supports our educational aims. Evaluate current Digital & IT software and hardware performance.
• Be involved in future Digital & IT investments and budget and ensure projects are delivered to realistic expectations.
• Be responsible for all Digital & IT systems processes and policies.
• Report to relevant stakeholders regarding Digital & IT performance across functions. Responsible for procurement and overseeing the development and technical maintenance of the Global Website, Central Database, Learning Management System and Digital Exams platforms.
• Oversee the setting up of Business Management reports in Power BI.
• Lead the data security and management protocols and testing, ensuring it remains compliant.
• Be aware of GDPR regulations, risks and any future updates.
• Create and maintain a business continuity plan for IT systems.

The Successful Applicant

Skills & Experience

• Proven experience in budget management, strategic planning, and IT project management.
• Expertise in overseeing outsourced IT support services.
• Strong knowledge of Microsoft SQL, Windows Domain, Azure, Office 365, Antivirus, Firewalls, Web Filtering, Moodle, Power BI, and CRM platforms.

Qualifications & Training

• Digital or IT-related qualification or equivalent experience.

Key Competencies

Leadership & Management

• Sets clear objectives, delegates effectively, and empowers teams.
• Provides coaching, development opportunities, and addresses performance gaps.

Teamwork

• Supports colleagues, fosters collaboration, and values diverse perspectives.
• Handles conflict constructively and steps in when needed to benefit the team.

Persuasion & Influence

• Uses data-driven insights to negotiate and gain commitment.
• Effectively communicates with members, students, and corporate customers.

Analysis & Interpretation

• Applies analytical thinking to complex problems.
• Communicates insights clearly and understands broader system impacts.

Strategic Thinking

• Develops and executes long-term strategies to achieve business goals.
• Considers wider industry and organizational factors in decision-making.

Planning & Organization

• Manages projects proactively, balancing priorities and deadlines.
• Allocates resources efficiently and monitors progress against milestones.

Entrepreneurial & Performance-Driven

• Focuses on results and continuous improvement.
• Understands business, finance, and seeks career growth opportunities.

What’s on Offer

This role is seeking a Head of IT & Digital to join asap. They are offering:

• Fully remote work
• Base salary of up to £72,000 per annum
• 2 Stage Interview Process
• Potential Start Date During May

Please note this role does not offer sponsorship.

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