Job Title: Strategic Account Manager
Salary: Flexible dependent on experience, uncapped & achievable OTE
Location: Central London (hybrid – Monday & Friday WFH)
Sector: Fintech
The Opportunity:
Our client have outperformed their revenue targets for the last five years and are midway through an investment plan focusing heavily on their sales team. As a result, they are looking to scale their Account Management team and need an experienced Account Manager to look after a portfolio of their key clients. They exist to provide data and intelligence that is massively beneficial for their clients who require insight into different complex financial markets. This is a fantastic opportunity to join a winning team in a professional environment.
The role and responsibilities:
- Full Account Management role – you will be given a multi million pound portfolio of key accounts once onboarded.
- Looking for someone with a 'hunter' mentality, although this role is only working with existing accounts, growth of these accounts will be a big focus.
- Proactively uncovering opportunities in existing accounts through up sell, cross-sell and expansion activities qualified via regular customer reviews and prospecting whilst also negotiating and closing them.
- Excel with regards to customer retention, focusing on constant improvement of customer experience through proactive engagement with customers via online events and facilitating customer communities of practice.
Benefits:
- Clear progression plan to VP level.
- Realistic OTE – 75% of team overachieving on target.
- Travel opportunities to global offices.
- Quarterly lunch clubs and team incentives.
- Regular team socials and fun culture.
- Winners Table to Michelin-Star restaurants.
- All tech equipment provided.
- All the standard benefits you'd expect from a good employer, including holiday package, health benefits etc.
The person:
- Proven experience as an Account Manager or in a similar role within a SaaS or financial services focused business (2-3 years+).
- Strong understanding of Account Management best practices, upsell strategies, and sales processes.
- Hunter & self-starter mentality – not afraid to pick up the phone.
- Data-driven mind set with the ability to analyse and interpret metrics.
- Proficiency in CRM software(e.g., Salesforce) and sales enablement tools.
- Results-oriented with a track record of meeting or exceeding upsell/cross sell targets.
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