Digital Sales Advisor

About the Role: As a Digital Sales Advisor, you’ll be the first point of contact for potential customers-setting the tone for a positive, welcoming experience from the very beginning. Your role is all about building strong initial relationships, understanding customer needs, and working closely with the sales team to ensure a smooth handover and a seamless journey toward vehicle ownership.Key Responsibilities: -Respond promptly and professionally to online, phone, and email enquiries-Engage with customers to understand their interests, preferences, and requirements-Provide accurate information about our vehicles, services, and promotions-Qualify leads and schedule appointments or test drives with the appropriate sales team member-Maintain clear, detailed records of customer interactions using our CRM system-Follow up with prospective customers to maintain engagement and encourage next steps-Work collaboratively with sales executives and managers to support conversion of leadsWhat We’re Looking For: -Excellent communication skills-both written and verbal-A friendly, approachable, and professional manner-Strong organisational skills and attention to detail-Confidence using phone, email, and CRM systems-A proactive, customer-first attitude-Experience in customer service, call handling, or sales support (automotive experience a plus, but not required)What We Offer: -A supportive and team-focused working environment-Ongoing training and development opportunities-Competitive salary with performance incentives-The chance to be part of a forward-thinking dealership that puts people firstAs a family owned business we have strong values. You will be expected to represent our family values of: Professional, Trust, Respect, Caring and Together , through your own behaviour, every day.If you feel you can meet the challenge of this exciting and rewarding role, please apply below….